Frequently Asked Questions
A: We just made the headboards available for purchase. By ordering one, you’re personally helping an American company come into existence and hire American workers. When we reach our 100th sale, we will drop the green flag and order all the parts and materials needed to build them, and we’ll rapidly set up a facility which might take 4-6 weeks. How long will it take to sell 100? It’s hard to tell, but we don’t think it will take more than a month, maybe two. In return for your patience, the first 100 customers will enjoy an introductory discount, and eligibility to WIN the unit they ordered FREE. After production has hit its stride, we expect 2-4 weeks from order placement to shipping.
In the meantime, if you ordered a Knight Sentry and you want a refund before we’ve met our 100-unit goal, we will honor your request, no questions asked.
A: The Knight Sentry is a fully manufactured product made to modern standards. It consists of a full metal enclosure, secured by a state-of-the-art, pick-proof Abloy cam lock. The mounting system inside is a proprietary design that will be available as a standalone product in the future. The wood components begin with structural parts made from Baltic Birch, a very strong laminate hardwood product. Then your choice of the following is heat and pressure bonded to these components:
Panolam: The least expensive option you can order, Panolam is a high-quality U.S. made laminate product found in many luxury homes as kitchen cabinets and other architectural components. However, least expensive doesn’t mean least quality. Panolam looks as good as real wood without the maintenance of real wood.
Wood Veneer: Real hardwood veneer instead of laminate. The upside is that the natural woodgrain is certainly more realistic than laminate, but it also requires finishing and and other hand work. You’ll definitely get a spectacular product, but the added labor adds a bit of cost.
Premium Wood Veneer: These styles are made the same was as the Wood Veneer, but they add some components that are solid hardwood, 3-dimensional handcrafted details. As such, the additional labor adds a bit more cost above the other styles.
A: You get the headboard itself, a mounting system accessory pack of your choosing, and a pack of zip ties. Also included is a heavy-duty USA-made steel bed frame from Knickerbocker. If you order the Platform Height, you get all that plus a “bunkie board” to support your mattress – this is why the Platform versions are priced a bit more, and we recommend using our durable bunkie boards made from the same Baltic Birch as the headboard.
A: For now, we only make Queen size headboards. Why? Queen beds are by far the most popular, comprising 70% of all mattress/bed sales. King size comes in a distant second at 15%. We have plans for a King Size version of the Knight Sentry, but they will likely be considerably more expensive. Ultimately, demand will determine whether or when we offer one. If you want a King size, let us know – the information will be useful.
A: We’re trying to keep things simple by giving customers’ their most likely choices – the top of the bell curve, as they say. However, we’re flexible. If there is a finish you would like, let us know and we’ll see if we can do it for you. If we like it, maybe we’ll add it to our regular finish selections.
We will definitely be adding new finishes and styles as demand dictates.
A: We will be accepting requests for bespoke pieces eventually, but as a startup, we need to get our processes running efficiently before we get ahead of ourselves. Do you see a style that is similar to what you have in mind? Maybe we can do something. Call us and we’ll figure it out
A: That depends on the size of the guns, right? Most Americans could probably fit their entire collection of 3 or 4 guns inside and it will serve that purpose just fine. However, the function of the Knight Sentry is to securely keep your preferred defense weapon available to you as fast as possible. There’s a better explanation on our PRODUCT INFO page.
By the way, if you’re not into guns, you can still use the Knight Sentry to store other defense measures: Bear spray, a Louisville Slugger, a Taser, your Mother-in-Law’s Meatloaf… You get the idea.
Ah yes, taxes. The State of New Mexico doesn’t have a “sales tax” per se, it is called “Gross Receipts Tax” or GRT. New Mexico residents get charged the full rate of state, county, and municipality where the item will be shipped. It seems for now that out-of-state orders will not be charged GRT.
We use UPS Ground for shipping, and we’ve negotiated the best rate possible. When you put your address in, you will get the full array of UPS Services form which to choose, so if you want to get your shipment overnight, you’re more than welcome to select that option. However, UPS Ground is the best rate at ~$100 for a large, 90 lb. box – not bad.
If you live within driving distance or will be passing through, you can save shipping costs by picking it up from our location.
Yes, it comes with a one-year limited warranty on materials and workmanship.